Purchase and Refund Policy
Draft policies — purchasing is not enabled. Legal operator and launch details are pending.
Operator: XX. Tiles Legacy is an unofficial fan/community service and is not affiliated with or endorsed by FunPlus or Tiles Survive unless written permission later changes that fact. Purchase support: info@tileslegacy.com.
Current status
Purchasing is not enabled. This policy describes the proposed framework for a future checkout and does not offer products, subscriptions, or payment collection today.
Proposed purchase terms
Initial Coin and Elite transactions are one-time purchases, not subscriptions. Before a future transaction, checkout will disclose the item, price, currency, applicable taxes, delivery, and any seasonal-reward deadline.
Refund framework
This policy does not limit non-excludable legal rights. Subject to applicable law and a review of the transaction, duplicates, verified non-delivery, and material technical failures may qualify for a refund. Substantially used/consumed benefits are generally non-refundable except where law requires.
Reversals and disputes
Reversed, refunded, or charged-back payments may reverse associated benefits, including Coins or digital items, to the extent permitted by law. Contact support before initiating a payment dispute so we can investigate. We may request order details, account information, and evidence of the issue.
How to request review
Email info@tileslegacy.com with the account email, approximate transaction date, issue, and relevant receipts. Do not send passwords or full payment-card numbers.